Yes you can book a transfer to any destination not listed, for it you can email us at email@example.com or whatsapp with us +34 7 222 9 333 5 and we will add the destination as soon as possible.
Is a transfer provided by our partners all over the world with other passengers that are not in your group. This allows us to reduce the prices.
Relyfer.com offers private transfers, this means that you are the only ones using the car.
At the destination you request.
Not if it is a private transfer, only if it is a shuttle one.
The vehicle may have up to the bags allowed for the vehicle capacity with a maximum of 158cm per bag combined.
Yes, our partners’ child booster seats are suitable for children weighing 15-36 kilos, and it is for kids between 4-11 years approx. Baby seats are suitable for toddlers weighing 9-18kg (approx.9 months to 4 years). Although we will try our best to provide your seats preferences, there may be some cases such as in a vehicle substition where it may not be offered and we will not be able to provide the seats.
In the majority of countries it is not mandatory to have child seats, however we strongly recommend to book it as depending on the country and the route it may be mandatory. Our local partners know the law and check for every route if it is mandatory and they contact us, however even if it is not mandatory we do recommend all our customers to book them. If you have not booked any but it is mandatory we will immediately contact you. Relyfer.com always requires their partners to respect the national law according to each vehicle rules.
There are many ways to contact Relyfer.com, you can write us an email to firstname.lastname@example.org, calling us at any number available on the contact area and you can chat with us through Facebook, Twitter and clicking on the Help Button at the bottom of this page. You can contact us 24h a day, 7 day per week all year long.
Yes, you can email us at email@example.com and we will search for the price and offer you the transfer as soon as possible.
We do guarantee to offer transfer services throughout the year and our partners are able to perform your booking whenever you book. However we do recommend you to book the transfer as soon as possible in order to have the guarantee you will have availability and that your price does not increase as they do vary during seasons and years.
You should add them all in the box and we will pass it to our partner in order to monitor the flights. Please note that in this case you will be picked up when all flights are landed.
There are many options to complete the payment, such as Bitcoin, Sofort Banking (online transfers) and Paypal.
We do not charge any extra.
All kind of cards are accepted
We do not store any bank details, as we do take payments through secure platforms such as Paypal and Sofort Banking that guarantee that your card details will be stored in secure files.
Sure, just send us an email at firstname.lastname@example.org and we will issue it in not more than 7 days.
Just send us an email at email@example.com and we will contact you in 24h with all the information to complete bookings through our website.
Send us an email or contact with us through Chat or Whatsapp informing about this issue and we will correct it as soon as possible. If the payment has been processed, no worries! We will have your booking stored.
In this case you do not have to worry, just contact us as soon as you notice the issue and we will make sure we change it and inform our partner in destination immediately.
The driver will be waiting for you at the arrivals hall with a sign of Relyfer.com or your name on it. If there may be another pickup place in your destination we would contact you in order to inform about the correct pickup place.
Please call us as soon as possible on our Emergency Line in order to make it possible for you to find the driver.
We will monitor it and pick you up at the correct time, however it is always better that you make sure you inform us in order to have the correct information as Internet is not always updated!
In this case just contact us and we will try our best to amend it, however if the transfer takes place in more than 48h it won’t be a problem and you won’t be charged (as far as the destination is the same).
Sure, just contact us and we will assist you.
Contacting us immediately and waiting for our confirmation as no bookings are canceled til you get the confirmation in written from our staff.
Sending us an email at firstname.lastname@example.org and we will issue it with your details.
Please contact us as soon as it happens so that we are able to contact our partner providing the service and making it possible for both to get it delivered / received.
Contact us through any method, we do recommend you whatsapp!
Just calling us or writing us at email@example.com.
Sure you can! Contact us and we will honour your fidelity.